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COVID-19: Our Commitment to Minimizing Exposure

KCS is committed to the health and safety of our clients, staff, and community. Below are the list of precautions KCS is taking to minimize risk.  

  • Safety and distancing protocols

    • We want to encourage you, if you have not already, to get COVID vaccination. COVID vaccinations have been proven safe and are the most effective way to protect yourself, your family, and your community.

    • We are encouraging all clients and staff, regardless of vaccination status, to wear masks in common areas throughout the building. If you do not have a mask and desire one, KCS will have one available to you.

    • Due to the negative impact masks have to therapeutic outcomes, staff will likely not be wearing masks during session. Clients may wear a mask if they so choose. You may also ask that your therapist wear a mask.

    • Air purifiers have been placed and are being utilized in many of the therapy offices. Please ask your therapist if they are utilizing one.

    • Offices and waiting rooms have been re-arranged to better accommodate safe-distancing protocols.

    • KCS has re-arranged appointment scheduling to avoid high-traffic times. This may mean your appointment time will start and end at a different time than on the hour. 

    • Staff is disinfecting offices, hard surfaces, and common spaces throughout the day.

  • Notifying and informing all clients of protocols:

    • KCS has a “symptom-free” requirement to attend sessions in person. Please notify your counselor if you are experiencing symptoms of any kind, to arrange for your session to be moved to a telehealth platform.

    • KCS is waving normal cancelation fees for clients who cancel due to symptoms.

    • Handwashing/sanitizing are highly encouraged upon entering the offices. We will have sanitizer available to you throughout the office.

    • To limit in-office wait time, we are asking clients to plan their arrival no more than 5 minutes prior, or wait in your car until five minutes prior to your scheduled appointment time.

  • Notifications​

    • Clients are asked to notify staff if someone within their immediate exposure area (i.e., home, work, school, etc.) falls ill/tests positive. 

    • If a staff member falls ill/tests positive, all clients who are believed to have been exposed will be notified. All identities will be protected at all times.

    • If a client falls ill/tests positive, health authorities and all clients possibly exposed, will be notified. Identities and therapeutic content will be protected at all times, where possible.


  • These guidelines may change based on the status of the virus and state/local/CDC regulations. We will notify and discuss any changes with clients as they occur.

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